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Oregon Support for Culture Change

Survey Agency

The manager of the state survey agency and another staff person serve on the steering committee of M.O.V.E. (Making Oregon Vital for Elders), the state culture change coalition. Since 2005, the agency has been using CMP funds to support culture change using a partnership model of pairing surveyors with providers using an application process to select 6 providers and 6 surveyors. These surveyors do not lead the teams, but function as a team member and resource to the teams about the regulations and help them problem solve when change ideas or questions arise which the team has concerns about relative to regulation. The surveyors are not assigned to survey the buildings where they serve on the culture change teams. CMP funds have been used to contract with a consultant to coach/coordinate the activities of the teams. The surveyors have participated in the conference calls and face to face meetings that the agency has had with the teams. This year, 6 additional providers and 6 surveyors will have the opportunity to apply to be paired up to work on a culture change team.

Long-term Care Ombudsman Program

The State Long term Care Ombudsman program was involved in the early efforts to form M.O.V.E. (Making Oregon Vital for Elders), the state culture change coalition. Representatives attend quarterly education meetings and an ombudsman served as a reviewer of applications for an Innovative Practices Program in 2007 in which providers applied for recognition and sharing of innovative practices in activities and life enrichment.