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Concurrent Educational Session D

Wednesday, August 6, 2014 - 8:00 to 9:30 am

Session D1
Sponsored by the Alzheimer's Association "essentiALZ® Dementia Care Certification Program":
A Holistic Approach to Dementia Care: Creating a Therapeutic Environment
ROOM: New York A
A therapeutic environment can provide enormous support for people with dementia, helping to reduce the use of antipsychotic drugs. Using creative ideas and flexible environmental adaptations, a new way of caring for residents can be realized! Participants in this session will discover ways to thoroughly support people with dementia using a holistic approach that creates a therapeutic environment. Hear how other creative spirits have brought joy, peace and comfort to people with dementia and a fresh approach to sharing positive solutions to common problems.

Marguerite McLaughlin, Sr. Director of Quality improvement, AHCA

Session D2
The Elimination of Alarms: A Success Kit on How to Do It
ROOM: Empire B
This session will review one culture change journey that was successful in eliminating alarms. Participants will learn how to engage all team members in this process, overcome fear and develop a culture of proactive care. We will also provide all of the documents used in our journey and a packet that we used as we partnered with our department of inspections and appeals. The results, comments and accolades from our residents, team members and other providers will also be shared.

Jennifer Crimmins, VP Health Center Operations, Friendship Haven
Michelle Jakeman, Director of Nursing, Friendship Haven
Julie Thorson, President & CEO, Friendship Haven

Session D3
A Fund-Raising Primer for Culture Change
ROOM: Heartland Café Theater
This session is designed primarily for the state culture change coalitions affiliated with the Pioneer Network. The Guide has considerable experience in fund-raising and is currently assisting the Pioneer Network Board of Directors in their planning. This session is for novice organizations and individuals that are considering a philanthropy program, or have just launched one. The session would include how-to approaches to grantsmanship; proposal development; board and volunteer organization; annual fund appeals; corporate and foundation giving programs; challenge grants; special events; membership campaigns; earned revenue opportunities; and crowd-funding. Take away materials will provide ongoing access to information, ideas and guidance.

NOTE: Before and after this session, Paul Nebenzahl will be available for individual meetings to discuss your organization's development history, goals, plans and operations in a professional 15-minute, "The Doctor Is In" session. To find out more and sign up, go to the Heartland Café.


Paul Nebenzahl, President, The Paul Nebenzahl Company

Session D5
The Household Model — One Size Doesn't Fit All
ROOM: Empire A
Is the Household Model financially viable? Just like no two institutional nursing homes are alike, the same can be said for Households. There isn't a "one-size fits all" Household solution that works financially for every organization. This session will highlight the key Household Model financial drivers and how an organization can navigate them to
create a financially sustainable solution. While a particular Household solution doesn't work universally, all organizations can afford to implement a solution tailor-made for them. Your Guide will show you how to implement a framework for success.

Martin Dickmann, CFO/ Executive VP of Planning and Financial Services, Action Pact Development

Session D6
Household Dining 101 — Where To Begin
ROOM: Empire C
Just the thought of moving from a nursing home style of dietary services to that of a household model of care, complete with household kitchen and meal preparation, can be overwhelming. Where do you start? What kind of planning must take place? How much retraining of existing staff and training of new team members will need to take place? What's necessary for kitchen space, appliances, and equipment? How much of the meal will be prepared in the household and who is going to be responsible for the meal preparation and serving? Don't let all of these endless questions weigh you down. Learn how to begin the transformation process from institutional meal service to
household dining in this interactive session.

Jeffrey Goldone, Administrator of Dining Services, Lutheran Senior Services

Session D7
Living a Skilled Life: Adventures in Aging and Design
ROOM: Benton
"Toto, I have a feeling we're not in Kansas anymore". If there is no place like home, then why do we try to move our elders into "almost home?" This session attempts to answer these questions through the experience of design professionals "aging forward" into their eighties and living among residents in nursing homes across the country. Get ready for an informative and entertaining expose as we share observations and discoveries from the perspective of a resident.

Kevin Deck, Senior Associate / Project Designer, SFCS Architects
Melissa Pritchard, Senior Vice President, SFCS Architects

Session D9
I Laugh, Therefore I Am: Humor as Pathway to Person-Centered Relationships - Part 1
ROOM: New York B
Person-centered care is all about knowing each person and creating relationships, and there is no better way to do so than with humor that speaks to each person's individuality and unique personality! In this interactive session, we'll discuss the concept of humor and why it is such a powerful force in human interactions. We'll also explore the latest research on humor, especially as it relates to elders. Finally, participants will learn about their own individual humor styles and how to use humor most effectively. (Part 2 is E7)

Kelli Hawver, Director of Rehab/Speech Language Pathology, Teresian House Center for the Elderly
Ann McQueen, Operations and Policy Analyst, State of Oregon

Leveraging Collective Wisdom to Prepare for the Coming of QAPI Regulation
ROOM: Atlanta
This session will make the connection between QAPI and a culture of continuous quality improvement for residents, family members and staff. QAPI is about making improvements, making residents lives better and staff lives better. Learn about practical actions that you can take to engage your residents and staff in QAPI in meaningful ways. This information is based on lessons learned from the national QAPI demonstration project and the National Nursing Home Quality Care Collaborative.

Kelly O'Neill, Program Manager, Stratis Health
Marilyn Reierson, Program Manager, Stratis Health

Session D11
Innovate To Rehabilitate - Integrating Person-Centered Practices Into Your Therapy Program
ROOM: Chicago C
Technology is working its way into senior living communities at a frantic pace. However, for most organizations this technology influx is geared towards improving operational efficiency and compliance. The resident is oftentimes left out of the equation. This session will provide another perspective; it will look at how creative uses of adaptive computer technology can completely transform the therapy experience for residents and for staff. We will demonstrate how these tools will allow you to improve the quality of life for your residents as well as provide additional opportunities for therapy reimbursement.

Linda Riccio, VP / Operations, Creative Health Solutions
Jack York, Founder, It's Never 2 Late

Session D12
Creating and Delivering a Comprehensive Nursing Staff Orientation Program in a Person- Centered Environment
ROOM: Chouteau A-B
The focus of this session is to provide the necessary tools to prepare and present a well-organized, in-depth orientation program for all staff engaged in person-centered care. Setting up new employees for success in your organization and retaining top quality staff are vital issues that should be addressed beginning on the new staff member's first day of employment. This session will show how to incorporate a person-centered approach into the orientation program. Orientation topics include: the true meaning of Gerontological nursing, Infection Control, Dignity & Confidentiality, Pain control, Abuse & Neglect, Wound Care, Incontinence Care and Transfer issues. How to create and maintain a successful Mentor Program will also be discussed.

Janine  Lange, Team Lead, Clinical Education Council, Lutheran Senior Services

Session D13
Nurses Building Relationships for Organizational Transformation
ROOM: Chicago A-B
Nurses have critical and exciting roles to play in supporting deep transformation within aging services. As leaders, partners, gerontological specialists and teachers, nurses are challenged to consider all the opportunities for advancing quality of life and quality of care. The status quo just will not do! As consumers, payers, and regulators demand better outcomes and elders deserve meaningful lives in real homes, nurses have the opportunity to deeply engage in the process of transformation. This session will explore the real journey of becoming a partner with direct care workers and the interdisciplinary team to support quality of care and quality of life.

Susan  Frazier, COO, The Green House Project
Anna Ortigara, Organization Change Consultant, PHI

Session D14

Direct Care Partners and Reducing Psychoactive Medications:
A Multidisciplinary Approach to Improving Lives

ROOM: Van Horn B-C
Medication administration is a labor-intensive task that ties the nursing staff to a medication cart and prevents staff from looking at the elder as a whole person. Polypharmacy has a negative impact on the quality of an elder's life. CMS is focusing on reducing unnecessary antipsychotics, so now is the time to evaluate medication delivery processes to reduce as many medications as possible. Discover how one community developed a multi-tiered approach with the direct care partners in evaluating the effectiveness of medications, analyzing targeted actions and reactions, and developing non-pharmacological interventions for challenging reactions.

Breanna Gregory, Director of Health, Evergreen Community of Johnson County
Justine Ogdon, Director of Quality of Life, Evergreen Community of Johnson County

 Schedule at a Glance
 Concurrent Educational Sessions
 Session A  |  Session B  |  Session C  |  Session D  |  Session E  |  Session F  | Session G
 General Sessions
 Workshop Intensives
 Our Host City: Kansas City, Missouri
 Our Host Hotel: Sheraton Kansas City - Crown Center
 Become a Sponsor! Connect with the Network. Connect with Your Audience.
 2014 Conference Home Page
 Surveyors Session: Getting Individualized Care Right: The Surveyor Perspective
 Live Video Streaming Schedule
 Live Video Streaming - Tuesday and Wednesday