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Addressing Language and the Elder-Provider Relationship

What is your name? 

Imagine that you have just been admitted to a provider of long-term care support and services.

You are in unfamiliar surroundings. 

Your clothes have been taken away and replaced by hospital garb. 

And now people are calling you William even though everyone has always called you Bill.

They have taken even your most personal possession, your name, away from you!

In this following pages, we will discuss:
Patronizing language

  • What it is
  • How the the words we use and how we use them affects the relationship
  • How elderly people react to patronizing language
  • How the elderly regard those who use it
  • What to do if you encounter patronizing language

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Photo of Teresian House in Albany, NY - Click here to view a case study of this transformed home